Service

Raw Material Control

The Selection of the raw material is carefully controlled through inspection as well as our supplier management system to ensure the quality standards of our finished products.

Purchasing Control

Our Purchasing Department in coordination with our Quality Control Department has an established purchasing standard procedure. The procedure allows us to purchase material only from reputable sources. We require our suppliers to sign a Quality Assurance Agreement to guarantee that their material meets the agreed upon standard.

Incoming Material Inspection and Management

Our Quality Control Department have testing standards for incoming material. These standards monitor the physical properties as well as the chemical composition of the raw material. Should a customer have any issues with the quality of the material, we are able to trace back to the exact source of wire used.

Based on the quality management policy of "Elaborately weaving, Create excellence together, Management in earnest, Sincere service", tuoxi has been strictly implementing the quality management system. During the R&D stage, we have fully considered the consistency of product manufacturing so as to meet customers' quality expectation on new products.

We have abundant experiences in quality management, optimized production process and strict quality control methods, PPAP、SPC、APQP、FMEA、MSA have been fully implemented, which ensures to provide high quality products for customers.

Other than continuously improving product quality, in the meantime, we also has been vigorously communicating with customers in terms of quality planning to learn about the core requirement of customers, improve the quality management system and offer professional and timely service.